WhatsApp Business is a free downloadable app available to all small business owners. It can help boost awareness of your products and services, answer any FAQ’s timeously and enable you to connect with your customers on a more personal and engaging level.
Step 2: Enter your business phone number
Step 3: Complete your business details such as your location, industry, company name, logo or profile picture (professional) and website URL.
Step 4: Create your catalogue, automated messages and ecommerce offering. Remember to include essential information such as your business hours.
Step 5: Connect with your customers
Join our FREE webinar on how to navigate the available WhatsApp Business tools to help you automate, sort, and quickly respond to messages. Plus you can ask us any question you have regarding WhatsApp and how to promote your services.
Date: 27 November
Time: 11h00 – 12h00
When a contact sends you a WhatsApp Business message for the first time, you can automatically send a greeting message. Think of it as a welcome message and the first interaction or introduction to your brand.
Here’s a few suggestions to create a great first customer touch point:
When starting out on your WhatsApp Business journey, remember to always remain professional and ensure each communication you send is valuable to your consumer.